Privacy Policy

Effective date: October 4, 2026

This Privacy Policy explains how Saver Enterprises ("Saver Enterprises," "we," "us," or "our") collects, uses, stores, and discloses information when an authorized user uses the Saver Field Force mobile application (the "App").

1. Information we collect

Account and profile information

We may process information associated with an authorized account, including:

• Name, registered mobile number, email address, WhatsApp number, address, and profile photo.
• Employee or dealer information such as role, assigned area, date of joining, annual target, vehicle information, emergency contact, date of birth, and blood group, when maintained by Saver Enterprises for operational purposes.
• User ID, account status, permissions, and device identifier used for authentication, security, and single-device access controls.

Precise location

With device permission, the App obtains precise location when location-dependent features are used. Location coordinates may be recorded with attendance check-in or check-out, customer creation, and field visits. Location helps verify and manage authorized field activity and display relevant positions on a map. The App does not use location for advertising.

Customer, dealer, and field-operation records

Authorized users may enter or access business records such as:

• Customer, farmer, or dealer names, telephone and WhatsApp numbers, addresses, assigned areas, and photographs.
• Farm and business details such as crop, acreage, dealer type, business estimates, targets, and related operational information.
• Visit dates, coordinates, notes, outcomes, samples, attendance, collections, sales-performance information, and other records needed to manage field operations.

Authorized users are responsible for collecting and entering customer information only for legitimate Saver Enterprises business purposes.

Photos and files

With permission, users may take a photo or choose an image from the device library for customer profiles, visits, sampling forms, results, and similar business records. Only items selected or captured for an App feature are uploaded.

App activity and technical information

We may process App activity records, authentication events, synchronization status, dates and times, device operating system information, device identifiers, IP address, and diagnostic or error information needed to operate, secure, support, and troubleshoot the App.

2. How we use information

We use information to:

• Authenticate authorized users and enforce account permissions.
• Provide attendance, customer management, field-visit, sample, collection, product, reporting, and performance features.
• Associate business activities with the responsible user, customer, time, and location.
• Support offline operation and synchronize records when connectivity becomes available.
• Maintain security, prevent unauthorized access, investigate errors, and provide technical support.
• Meet legal, regulatory, audit, and legitimate business-record obligations.

3. How information is disclosed

Information may be made available to Saver Enterprises administrators, managers, and other authorized personnel according to their roles and operational responsibilities.

We may also disclose limited information to service providers that help us operate the App and its infrastructure, including hosting, mapping, notification, and technical-support providers. The App uses Google Maps services to display maps and may use Google Firebase services for notifications on supported platforms. Those providers process information under their own terms and privacy policies.

We may disclose information when required by law, to respond to lawful requests, to protect rights or safety, or as part of a business reorganization subject to appropriate protections.

We do not sell personal information. We do not use App information for third-party advertising or cross-app tracking.

4. Storage, offline data, and security

Some account and operational records may be stored locally on the device to maintain a session, improve performance, or support offline work. Pending records may be transmitted to Saver Enterprises systems when an internet connection becomes available.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encrypted network transmission where supported, access controls, and role-based permissions. No electronic storage or transmission method can be guaranteed to be completely secure.

5. Data retention

We retain information for as long as reasonably necessary to operate the App, maintain Saver Enterprises business and employment records, meet legal or regulatory obligations, resolve disputes, enforce agreements, and protect the integrity of our systems. Retention periods may differ according to the record type and applicable business or legal requirements.

Deactivating an account prevents further authorized access but does not automatically erase historical attendance, visit, customer, sales, or audit records that Saver Enterprises must legitimately retain.

6. Your choices and requests

Users can control camera, photo-library, and location permissions through device settings. Disabling a permission may prevent the related App feature from working.

Because accounts are provisioned by Saver Enterprises rather than created publicly in the App, users should contact their organizational administrator to correct profile information, deactivate an account, or request deletion. Requests may also be sent using the contact details below. We will evaluate requests according to identity verification, applicable law, and legitimate record-retention requirements.

7. Third-party services and links

The App may use or link to third-party services. Their handling of information is governed by their own privacy policies. Relevant services may include:

• Google Privacy Policy for Google Maps and Firebase services.
• The device platform provider and any external application the user chooses to open, such as the telephone or WhatsApp application.

8. Children

The App is intended solely for authorized business users and is not directed to children. We do not knowingly provide App accounts to children or collect personal information from them through public registration.

9. International processing

Service providers may process information in countries other than the country where the user is located. Where applicable, we take reasonable steps to require appropriate protection for information processed on our behalf.

10. Changes to this policy

We may update this Privacy Policy when the App, our practices, or legal requirements change. We will post the updated policy on this page and revise the effective date above. Material changes may also be communicated through the App or organizational channels.

11. Contact us

For privacy questions or requests, contact: